Go to https://myaccount.fibremax.com.au/ and login.
![](https://www.fibremax.com.au/wp-content/uploads/2021/03/Creat-a-Request-1-1024x642.png)
Tap on the “Service Desk” tab.
![](https://www.fibremax.com.au/wp-content/uploads/2021/03/Create-a-Request-2-1-1024x394.png)
Tap on “Create New” button
![](https://www.fibremax.com.au/wp-content/uploads/2021/03/Create-a-Request-3-1-1024x324.png)
Complete the form accordingly by choosing a Queue, Category, Sub-category, Summary and by providing details about your request.
![](https://www.fibremax.com.au/wp-content/uploads/2021/03/Create-a-Request-4-1-1024x428.png)
Tap on the “Send” button once you have completed each field.
![](https://www.fibremax.com.au/wp-content/uploads/2021/03/Create-a-Request-4-2-1024x428.png)
Done your request is created!
![](https://www.fibremax.com.au/wp-content/uploads/2021/03/Create-a-Request-5-1-1024x490.png)