Step 1
Open “Setting“
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-1-E-473x1024.jpg)
Step 2
Tap op “Apps“
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-2-E-473x1024.jpg)
Step 3
Tap on “Cloud Softphone”
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-3-E-1-473x1024.jpg)
Step 4
Tap on “Battery”
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-4-E-473x1024.jpg)
Step 5
Slide “Allow background activity” to on
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-5-E-473x1024.jpg)
DONE!
Please note! Apply the following settings if the previous set did not work.
Step 1
Open “Setting“
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-1-E-473x1024.jpg)
Step 2
Tap on “Apps“
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-2-E-473x1024.jpg)
Step 3
Tap on “Cloud Softphone”
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-3-E-1-473x1024.jpg)
Step 4
Tap on “Battery”
![](https://www.fibremax.com.au/wp-content/uploads/2021/04/Battery-4-E-473x1024.jpg)
Step 5
Tap on “Optimise battery usage”
![](https://www.fibremax.com.au/wp-content/uploads/2021/06/Battery-Optimise-5E.jpg)
Step 6
Tap on “Apps not optimised” and then tap on “All“
Step 6
Deactivate Cloud Softphone
DONE!