Step 1
Open “Settings”
![](https://www.fibremax.com.au/wp-content/uploads/2020/10/Android-R-in-B-1-473x1024.jpg)
Step 2
Tap on “Apps“
![](https://www.fibremax.com.au/wp-content/uploads/2020/10/Android-R-in-B-2-473x1024.jpg)
Step 3
Tap on “Cloud Softphone“
![](https://www.fibremax.com.au/wp-content/uploads/2020/10/Android-R-in-B-3-473x1024.jpg)
Step 4
Tap on “Mobile data“
![](https://www.fibremax.com.au/wp-content/uploads/2020/10/Android-R-in-B-4-473x1024.jpg)
Step 5
Slide “Allow background data usage” to on
Slide “Allow app while Data saver on” to on
![](https://www.fibremax.com.au/wp-content/uploads/2020/10/Android-R-in-B-5-473x1024.jpg)
DONE!
Open “Settings”
Tap on “Apps“
Tap on “Cloud Softphone“
Tap on “Mobile data“
Slide “Allow background data usage” to on
Slide “Allow app while Data saver on” to on
DONE!