About FibreMax®

FibreMax® is a provider of the National Broadband Network (nbn™), aiming to help Aussies all over the country connect to a much faster internet that is, simply put, much more capable than the copper wire technology we had before.

The nbn™ offers users the opportunity to send more, receive more, download more and stream more on the internet, and to do all of this at much higher speeds, providing what is termed a high capacity broadband service.

With more online connectivity and interactivity, the nbn™ is enabling the improvement and productivity of the growing ‘digital economy.

There are a ton of benefits in signing to an nbn™ plan with us here at FibreMax®

No Connection Fees

There are no signup or joining fees! We’re just happy to have you in the FibreMax® family.

flexiMAX™

Adjust your internet speed as and when you need to. You can temporarily upgrade your speed with Premium nbn™ 100.

Free Installation

Your nbn™ installation is FREE! Your installation may include an nbn™ connecting device based on the access technology at your address, which will be given to you free of charge!

Quick set up times

Our automated sign-up procedure will have you up and running online in no time. Over 80% of our customers are connected in just two hours.

Unlimited Calls​

All calls to Australian local, national, and mobiles are included at no cost. Use the FibreMax® fone mobile app to make free calls on your mobile. Some numbers are excluded.

Unlimited Data

All our nbn™ plans are UNLIMITED. This means you can watch movies and play games to your heart’s content without worrying about going over your data limit.

Disability Services

ACCAN has developed a service to assist seniors and people with disability to find phones, tablets, accessories and apps that can help them communicate with others. This service is called Accessible Telecoms.

 

You can use the Accessible Telecoms website or contact the customer service team for a number of things, such as:

 

• Looking for landline phones that have big buttons, mobile phones that are easy to use, or phones with a loudspeaker, among other accessibility features.

• Looking for accessories that are compatible with hearing aids, amount to secure a tablet to a wheelchair, or any other accessory that might assist you in using your phone or tablet.

• Seeing which apps can transcribe phone calls, apps to zoom in on your tablet screen, or any other app that might improve your experience in accessing a phone or tablet.

• Finding an organisation to teach you how to use your phone or tablet, or help you troubleshoot some issues with your devices.

• More information about which services from the National Relay Service may be suitable for you.

You can visit Accessible Telecoms on www.accessibletelecoms.org.au
And you can contact the Accessible Telecoms team by:

 

• Dialling 1800 442 300
• Sending an SMS to 0438 454 413
• Sending an email to accessible.telecoms@accan.org.au
• or by filling the contact form on www.accessibletelecoms.org.au/contact-us.html



Contact Us

Have a question?

Check out our FAQ section and knowledge base for a collection of answers to common questions and guides to help you set up your service.

Want to speak to us in person?

If you’d like to speak to us in person – we’d love to hear from you! See our local numbers below.

We're only a local call away

NSW (02) 91 999 659

VIC (03) 85 939 659

QLD (07) 30 637 659

WA (08) 63 777 659

SA (08) 74 444 259

sales@fibremax.com.au

Open 9am – 8pm AEST Monday – Friday

Can you get nbn™?

nbn™ Plans

FibreMax®

Support

Suite 659 1/ 422 Oxford Street
Bondi Junction NSW 2022
(02) 91 999 659

Suite 142 585 Little Collins St
Melbourne, Vic 3000
(03) 85 939 659

396 Scarborough Beach Rd
Osborne Park, WA 6017
(08) 63 777 659

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